Vision , Mission , Culture


Creating exceptional lives through small business.


We will achieve this by living by our points of culture, we will prioritize fun, family and work life balance. Everything we do will be excellent, both inside work and out. We will be the best we can possibly be. We will be the most skilled, organized and motivated team anywhere in the world. We will be proud of ourselves and our company. Our vehicles, uniforms, workmanship and equipment will be treated with this same sense of pride and we will never leave a job thinking it’ll be right. Every job and cleanup we leave will be of only the highest possible standard.

  1. Balance

I prioritize my work life balance I know my lifestyle goals and everything I do is focussed to creating the best life possible.

  1. Fun

I realise fun is a state of mind it doesn’t matter what I am doing I will do my best to enjoy it and make it enjoyable for others as well. I will always be enthusiastic and approach every challenge in a positive way and enjoy the journey along the way.

  1. Commitment

I commit 100% to every endeavour until I succeed. I am fully committed to the Vision, Mission and Culture and success of Jiffy plumbing its current and future team and its clients

  1. Ownership

I am truly responsible for my actions and outcomes and own everything that takes place in my work and my life. I am accountable for my results and I know that for things to change, first I must change.

  1. Integrity

I always speak the truth. What I promise is what I deliver. I only ever make agreements with myself and others that I am willing and intend to keep. I communicate potential broken agreements at the first opportunity and I clear up all broken agreements immediately.

  1. Excellence

Good enough isn’t. I always deliver products and services of exceptional quality that add value to all involved for the long term. I look for ways to do more with less and stay on a path of constant and never ending improvement and innovation.

  1. Communication

I speak positively of my fellow team members, my clients and Jiffy Plumbing in both public and private. I speak with good purpose using empowering and positive conversation. I never use or listen to sarcasm or gossip. I acknowledge what is being said as true for the speaker at that moment and I take responsibility for responses to my communication. I greet and farewell people using their name. I always apologize for any upsets first and then look for a solution. I only ever discuss concerns in private with the person involved.

  1. Success

I totally focus my thoughts, energy and attention on the successful outcome of whatever I am doing. I am willing to win and allow others to win: Win/Win. At all times, I display my inner pride, prosperity, competence and personal confidence. I am a successful person.

  1. Education

I learn from my mistakes. I consistently learn, grow and master so that I can help my fellow team members and clients. I am an innovator; I am always looking for a better solution to the problem faced.

  1. Team Work

I am a team player and team leader. I do whatever it takes to stay together and achieve team goals. I focus on co-operation and always come to a resolution, not a compromise. I am flexible in my work and able to change if what I’m doing is not working. I ask for help when I need it and I am compassionate to others who ask me.

  1. Proactive

I am a proactive person I realise how I respond to what happens to me is my choice not anybody else’s, no matter what comes up I choose to respond in a positive way. I only spend time on things that are in my circle of influence if it doesn’t fall within my circle of influence I will work to expand my circle of influence to encompass any issues that I may encounter.

  1. Service

I understand that prompt, efficient and courteous service is the cornerstone of Jiffy Plumbing and its success. I use my industry experience, creativity and problem solving abilities to serve my customers to the very best of my abilities on a daily basis.